This Privacy Policy explains how AAIMS HQ LLC, a Florida limited liability company (“AAIMS,” “we,” “us”), collects, uses, stores, protects, shares, and deletes information when you visit aaimshq.com, contact us, use our managed Amazon services, or authorize the AAIMS Command Center app. Questions: hq@aaimshq.com.
1. Summary
- The AAIMS Command Center accesses only non-personal seller business data through Amazon’s APIs. We do not request buyer personal information.
- Access is read-only. The app does not change listings, prices, inventory, or campaigns.
- API credentials and tokens are stored encrypted.
- We never sell or rent data.
- Client data is used only to provide reporting and services to that client.
- Client data is deleted within 90 days after a client ends service, or sooner on request.
- You can revoke access at any time in Seller Central or Amazon Ads.
2. Information we collect
a. Amazon seller data (AAIMS Command Center)
When a seller who is an AAIMS client authorizes the AAIMS Command Center, we use Amazon’s Selling Partner API and Amazon Ads API to read that seller’s business reports. This may include:
- Sales and order totals (aggregated by product and date)
- Traffic data such as sessions, page views, and conversion rates
- Inventory levels and fulfillment status
- Offer prices and Buy Box status
- Brand analytics reports (for brand-registered sellers)
- Advertising performance such as campaigns, keywords, search terms, spend, and sales
- Catalog and listing information for the seller’s products
We do not request access to buyer personal information (personally identifiable information, or PII), such as buyer names, shipping addresses, phone numbers, or email addresses, and we do not use restricted data roles that provide it. If any buyer PII is ever included in data we receive, we do not use it and we delete it.
b. Information you send us
If you email us, request a free diagnostic, or become a client, we receive the information you choose to send, such as your name, email address, company or brand name, ASINs or product names, a search term report you download and attach yourself, and the contents of your message. We use public Amazon listing information (such as rank, price, reviews, category, and Buy Box status) to prepare a free diagnostic. We do not need, and will never ask for, your Amazon password.
c. Booking a call
Our “Book a call” link opens a Google Calendar appointment page operated by Google. If you book, Google processes the details you enter under its own privacy policy, and we receive your name, email address, the time you choose, and any notes you add.
d. This website
aaimshq.com does not use advertising cookies, tracking pixels, or analytics scripts, and it has no forms that collect data. Like any website, our hosting and security provider may automatically process technical information such as IP address, browser type, and pages requested, to deliver the site and protect it against abuse.
3. How we use information
- To provide reporting, dashboards, and managed services to the client the data belongs to
- To prepare free diagnostics and reply to messages and booking requests
- To maintain, secure, and troubleshoot our systems
- To meet legal obligations
Amazon data is used only to provide services to the seller who authorized access. We do not use one client’s data to benefit another client, we do not use it for advertising, and we do not combine it with data from other sources to build profiles of individuals.
4. How we share information
We never sell or rent data. We share information only:
- With the client the data belongs to, and with people that client asks us to share it with
- With service providers that host or process data on our behalf (for example, cloud hosting and email), under written confidentiality and security obligations, and only as needed to provide our services
- When required by law, or to protect the rights, safety, or security of our clients, AAIMS, or others
5. How we store and protect information
- Data is encrypted in transit (HTTPS/TLS) and at rest.
- Amazon API credentials, refresh tokens, and access tokens are stored encrypted and are never placed in email, chat, documents, or source code.
- Access is limited to AAIMS team members who need it to serve the client, using individual accounts and multi-factor authentication.
- We follow least-privilege access, keep access logs, and review access regularly.
- Data is stored in the United States.
- If we learn of a security incident involving Amazon data, we will notify Amazon and affected clients as required by Amazon’s policies and applicable law, and take steps to contain and fix it.
No system is perfectly secure, but we design ours to protect your data and to keep only what we need.
6. How long we keep information
- Amazon seller data: kept while the client uses our services, then deleted within 90 days after the client ends service, or sooner if the client asks. API tokens are deleted when access ends.
- Free diagnostic requests: kept for up to 12 months unless you become a client or ask us to delete them sooner.
- Business records (such as contracts and invoices): kept as long as the law requires.
7. Your choices and rights
- Revoke app access: you can revoke the AAIMS Command Center’s access at any time in Seller Central (under Apps and Services, Manage Your Apps) or in your Amazon Ads account settings. Revoking stops new data from being pulled.
- Access, correction, or deletion: email hq@aaimshq.com to ask for a copy of your data, a correction, or deletion. We will respond within 30 days.
- Depending on where you live, you may have additional rights under local law. We will honor them.
8. Children
Our website and services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.
9. Amazon
AAIMS is independent and not affiliated with, endorsed by, or sponsored by Amazon. Our handling of Amazon data follows Amazon’s Data Protection Policy and Acceptable Use Policy for developers.
10. Changes to this policy
If we change this policy, we will post the new version here and update the effective date. If a change materially affects how we handle client data, we will tell clients by email before it takes effect.
11. Contact
AAIMS HQ LLC, Florida, United States · hq@aaimshq.com